JOB OPENING

CAFE MANAGER

POSITION DESCRIPTION

We are seeking an enthusiastic and confident leader to join the team at our Lafayette, CO location! OTIS Cafe Managers provide passionate, authentic leadership for our cafe service team, working in close collaboration with each individual to serve outstanding coffee drinks, cocktails, and provisions in a manner that leaves customers smiling and excited for their next visit. Of the many responsibilities this position holds, managing the cafe’s operational success while ensuring complete customer satisfaction is of the greatest importance.

OUR STORY

The OTIS Craft Collective is dedicated to serving up quality coffee with a warm smile and an invitation to learn more about the process of crafting great coffee, from bean to cup. We encourage a lifestyle that is modeled after the values, the skills, and the wisdom shared with each of us by our own grandparents and other teachers who have had a profound impact on our lives. Our commitment will always be to Crafting, to Connecting, and to Carrying On the legacies of those before us…

YOUR STORY

Our ideal Cafe Manager is passionate about coffee, loves the process(es) necessary for handcrafting anything, and gets excited about serving others in their own warm & inviting way. You’re a person whom others often describe as someone with the innate ability to lead & guide a team, a natural mentor. The details are important to you and you possess the skills for organizing those details in a meaningful and effective way so that others can thrive in their role and succeed independent of you. You are highly motivated with a drive to succeed in the pursuit of your passions.

RESPONSIBILITIES

* Equip and train the OTIS Cafe service team for delivering quality coffee beverages, cocktails, and culinary offerings in a style that is both inviting and friendly

* Possess an in depth knowledge of OTIS standards, products, and policies

* Build deep & rich community relationships and promote OTIS in the Lafayette and East BoCo neighborhoods

* Develop a supportive and positive team culture that draws its inspiration from OTIS’ mission and values

* Provide regular feedback to all employees and conduct regular performance reviews

* Work closely with the cafe service team to expand each individual’s skill set in ways that support their personal growth as well as the overall improvement of the entire team and its performance

* Creatively and energetically drive top line revenues and support key marketing initiatives while proactively improving the bottom line through intelligent cost controls and operational efficiencies

* Partner with OTIS ownership team to develop a comprehensive strategy for meeting and/or exceeding the cafe’s top and bottom line financial goals

* Create weekly staffing schedule

* Proactively maintain optimal staffing levels

* Maintain cafe equipment and schedule for regular maintenance

* Keep front and back of house immaculately organized and clean all of the time

* Perform quarterly inventory accounting report out

SKILLS & QUALIFICATIONS

* A strong knowledge of, background in, and experience with coffee preparation, bar management, and hospitality service

* A positive attitude that is both felt & seen by our customers & all members of the OTIS team

* The ability to lead successfully and communicate clearly, honestly, and promptly

* Previous P&L and management experience required

* Able to use all available resources to adequately answer questions and solve problems

* Calm and level-headed demeanor, even when things are busy

* A flexible schedule and available to work weekends

employment type: Full-time {40+ hours/week} || location: Lafayette, CO